Refund policy

Returns & Refunds Policy

We accept returns only within the timeframe and under the conditions outlined below.

Return period

Customers have 14 calendar days from the date of delivery to request a return.

Item conditions

To be eligible for a return, the item must meet all of the following conditions:

Unused, unwashed, and with no signs of wear
With original tags attached and original packaging
In perfect condition, exactly as it was sent

Return shipping

Return shipping costs are the responsibility of the customer
We strongly recommend using a tracked shipping service, as we are not responsible for lost or undelivered return shipments

Damaged or altered items

If a returned item arrives damaged, used, altered, or in any condition different from its original state, no refund will be issued.
In such cases, the item may be sent back to the customer, with shipping costs covered by the customer.

Refunds

Once the return is received and inspected, we will notify the customer whether the refund has been approved or rejected
Approved refunds will be processed using the original payment method
Original shipping costs are non-refundable, unless the return is due to our error